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Vietnam-composite roll after-sales technical support

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Our customer located in Ho Chi Minh City, Vietnam with continuous casting, rebar and wire production line.

LMM provided 4 sets of composite rolls used for rolling rebar 14mm&16mm in finishing mill K1 and pre-finishing mill K2. Customer sent us email on May 30th, indicating vertical cracks and block drops on rolls. LMM immediately had special meeting and dispatched 2 engineers to customer’s site and help them solve problem.

On 17th June, it is very hot in Ho Chi Minh, which does not stop the enthusiasm of our engineers, once arrived and visited site directly to understand the mill layout, feedback at site, problem investigation, data measurement and analysis and judgment, etc.

The on-site inspection does have some discrepancies with the data provided by the customer. After all, the customer is not professional enough on product. The observation of rolls is not comprehensive. Roll has transverse cracks and falling blocks, the surface has different traces like knife edge, which is caused by the impact of the end face of the rebar

In order to improve the site and production process for customer, we have investigated and tested the cooling water, water pipes and related parts.

At noon, Vietnamese friends used authentic Vietnamese cuisine to express their love for us. At the same time, they also show us the richness of Vietnamese seafood and the colorful diversity of local customs.

In the afternoon, we convened the steel factory technicians and opened a technical seminar to explain reason for the problems, as well as future solutions. During the free questioning period, the customer engineers asked a number of questions and got the satisfactory answers.

This technical visiting was very successful! The customer’s problem was solved and their production process was improved, which indirectly improved production efficiency and contributed to the creation of a happy life for the Vietnamese people.

 

Congratulations that we took another step forward for the aim of “LMM Product,Global Choice”

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As professional one-stop solution provider, LIAONING MINERAL & METALLURGY GROUP CO., LTD(LMM GROUP) Established in 2007, and focus on engineering research & design, production & delivery, technology transfer, installation & commissioning, construction & building, operation & management for iron, steel & metallurgical industries globally. 

Our product  have been supplied to world’s top steel manufacturer Arcelormittal, TATA Steel, EZZ steel etc. We do OEM for Concast and Danieli for a long time.

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LMM Main product series

Core technology products:

  • magnesia carbon brick
  • slide gate plate
  • graphite electrode

Core technology products:

  • Hss roller
  • cast steel rolls
  • tungten carbide ring roller

Core technology products:

  • copper mould tube
  • copper mould plate
  • assembly & cooling jackts

Need For Some Help ?

Professional engineers provide solutions and technical drawings

phone

86(411) 84174804

mail

lmme-business@lmmgroup.com.cn

Special product design, please send specific data and drawings to our mailbox or form.

As professional one-stop solution provider, LIAONING MINERAL & METALLURGY GROUP CO., LTD(LMM GROUP) Established in 2007, and focus on engineering research & design, production & delivery, technology transfer, installation & commissioning, construction & building, operation & management for iron, steel & metallurgical industries globally. 

Our product  have been supplied to world’s top steel manufacturer Arcelormittal, TATA Steel, EZZ steel etc. We do OEM for Concast and Danieli for a long time.

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